Shipping
We typically ship out your orders within 24 hours on weekdays from our warehouse in Salt Lake City, Utah. We offer multiple shipping options to fit your needs.
International Shipments. We ship internationally around the world. Duties + Taxes will be paid by you when your item arrives.
Returns
At Slowpoke, we value your trust and aim to make returns hassle-free. Please contact us before sending any item back.
Returning an Item:
Return products within 10 working days in original, resalable condition with tags. Refund excludes original delivery cost. Contact our customer service for assistance.
Refunds:
We'll refund the original payment method within about 10 days of receiving the product, subject to its condition.
Return Address:
Ship to:
Slowpoke Returns
1040 E Logan Ave
Salt Lake City, UT 84105
Faulty/Incorrect Item:
Contact us via email for help with faulty or incorrect items:
Returns T&C:
Pack items well to avoid damage. Items must be in original condition with tags. Damaged items won't be accepted. Protect footwear box. Lost/damaged items in transit are your responsibility. No responsibility for return custom charges; contact us for help.
Shopping
Shirts, Tops & Outerwear
Chest - we measure pit to pit
Shoulder - we measure shoulder seam to shoulder seam
Length - we measure down the back from below collar to bottom of hem (not including collar height)
Arm - we measure pit to wrist
Pants
Waist - we measure waist across
Thigh - we measure across thigh from the crotch to outer leg
Inseam - we measure crotch to cuff
Hem width - we measure across the hem opening
BNWT - brand new with tags
BN - new condition, no tags
A+ - great used condition, no signs of wear
A - really good used condition, minimal signs of wear.
B - good used condition, maybe light fading, minor marks.
C - used condition, fading, small rips, tears or stains
Selling
Our mission is to make selling your treasured items a breeze while honoring quality, authenticity, and enduring style.
Fill out the form below with all the pieces you’d like to sell and include one photo for each piece. Our team will then assess and then meander on back to you with a price list for you to review.
Assuming you like what you see, we'll provide you with the next steps to get the pieces to us.
Once we have your pieces, we’ll take photos worthy of your favorite boutique’s website, take measurements, and create a listing. Once connections are made and your pieces find new homes, we’ll handle the shipping and manage any returns. Once the return period is past we’ll send your cut of the proceeds via Paypal.
sassafras, engineered garments, south2 west8, and wander, veilance, The North Face Purple Label, Nanamica, Kapital, Orslow, Evan Kinori, Yuketen, Paraboot, New Balance, Hoka, Universal Works, LVC, Tender, Real McCoys, Gitman Vintage, Barbour, Visvim, Salomon, Alden, Margaret Howell, MHL, 45R, Needles, Stone Island, Battenwear, Arpenteur, Beams, Snow Peak, Hender Scheme, Corridor, CDG, Monitaly, Post O’alls, Arcteryx, Patagonia. There’s more, but this gives you an idea of what we’re looking for.
For pieces selling between $0 to $499, you get 65% of the selling price. And for pieces $500+ you get 70% of the selling price.